2.0
  • Lifelong chrysler fan1 votes
  • car before all recalls1 votes
  • Corporate customer service4 votes
  • Service3 votes
  • cannot get truck repaired2 votes
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  • Aug 05, 2014
  • Service Centers and Customer Services
  • Brockton, Massachusetts
  • Unfair Van Repair Service
  • 5
  • 5
  • 563
  • REVIEW RATING 5/5

Justice for Karen! PLEASE FRIENDS SHARE ! Here are the Facts: Chrysler Corp. will not stand up for their Vehicles! I have a 2008 Chrysler T&C purchased on May 18, 2008 In 2008 I purchased a Chrysler Town and Country . Chrysler's Cry for Help!, for business. We all remember the bankruptcy and what Chrysler was going through. 1) My husband and I put off purchasing my VW CC Sport to help and... Read more

Was this review helpful? 3 5

  • Jan 23
  • Service Centers and Customer Services
  • Merritt Island, Florida
  • Brake Fluid
  • 1
  • 1
  • 9
  • REVIEW RATING 3/5

I went to Boniface-Hiers to get a recall and service done the service dept. said I needed a brake fluid and power steering flush so I had it done it was quite costly. I have owned 2 Chrysler Caravans and 4 Town and Countries and I never had such such service ever done on any of them and could not find it in the book that came with the car. I feel that this was a ploy by the dealer ship I think... Read more

Was this review helpful? 0 0

  • Jan 20
  • Service Centers and Customer Services
  • Huntington, New York
  • Jeep Grand Cherokee
  • 7
  • REVIEW RATING 3/5

I'm at 2300 miles and already have had a new steering rack installed (@300 miles) and now has been in the service shop (twice, once in november for a day) and now since December 19th with tranny shifting issues and electrical glitches all over the place. I opened a case with customer care and so far have only gotten some free oil changes added to my VIN and thats really it, no authorization for... Read more

Was this review helpful? 0 0

  • Jan 17
  • Service Centers and Customer Services
  • Bolivar, Tennessee
  • 1997 Town And Country Van
  • 10
  • REVIEW RATING 4/5

I997 Town and Country van my front airbags exploded sitting in my driveway all I did was put the keys in the ignition and switched the vehicle on and didn't even crank it. They exploded out of the steering wheel and the glove box. The van filled up with what smelled like gun powder. My home phone number is 731-658-5157. Lynard Brock The only thing that don't work now is no brake lights, and of... Read more

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  • Jan 14
  • Service Centers and Customer Services
  • Kennedy Township, Pennsylvania
  • Chrysler Town And Country
  • 10
  • REVIEW RATING 3/5

I have a 2011 Chrysler Town and Country touring van I received a recall that the rear window vents power switch had to be shut off due to faulty switch it has been 10 months now and there still is no switch available I recently received a 2014 Chrysler Town and Country that is identical to my 2011 including the bad switch let the rental car dealer had to have shut off will this switch be repaired... Read more

Was this review helpful? 0 0

  • Jan 12
  • Service Centers and Customer Services
  • New York, New York
  • Car Service
  • 8
  • REVIEW RATING 4/5

I am very very disappointed in the maintenance service at Boston Road Eastchester. I was trying to make an appointment for my car which is not running its a 2007 Chrysler Pacifica and the service personnel told me not for 2 weeks what kind of *** is that! Two weeks! I use my car for work now I can't drive it. This is unacceptable! I guess I'm trading in the car for Japanese make! Less... Read more

Was this review helpful? 0 0

  • Jan 11
  • Dealers
  • New Jersey, United States
  • 2015 Jeep Cherokee
  • 25
  • REVIEW RATING 4/5

I purchased a 2015 Jeep Cherokee that with only 1,000 miles I I needed a new transmission. Route 4 Chrysler Dodge Jeep was very good and performed the service. However Chrysler Corporation was a nightmare.They were not informed daily on the situation. They made promises and did not keep them. I was forced to rent a car because they made no arrangements with the dealer for a lender.They wanted me... Read more

Was this review helpful? 0 0

Gurnee, il crysler dodge dealer got me into getting the clear coat rust prof and now i have scuffs and streaks on my car went back to dealer and repolised car and was still the same and told me it was the best that they could do with what they had but yet i still have not heard from anyone paid over 2 g' Add comment

  • Jan 07
  • Dealers
  • Doral, Florida
  • Chrysler 200 Convertible
  • 19
  • REVIEW RATING 4/5

To whom this may concern: I purchased a Chrysler 200 Limited Convertible at the Planet Dodge Chrysler Jeep dealership in Doral, Florida in January 2012. I have made at least 25 trips each year to the service department. I have received poor service each time from no follow ups, to lack of information and knowledge about the service my vehicle needs. It frustrates me that a 36,000 vehicle has had... Read more

Was this review helpful? 0 0

  • Jan 07
  • Service Centers and Customer Services
  • Livonia, Michigan
  • Oil Change
  • 15
  • REVIEW RATING 4/5

I hade made a scheduled appointment a week ahead of time or have my oil changed and to work on my navigator system that has not worked since a leased the car last September my appointment was a 1/7/2015 at 7:30 am too the car in and was told. They could not work on it because they were to busy today I just felt that I should have had priority I took the van to Chrysler suburban garden city I am... Read more

Was this review helpful? 0 0

  • Dec 31, 2014
  • Dealers
  • 2014 Dodge Durango
  • 26
  • REVIEW RATING 3/5

Bought a brand new 2014 Dodge Durango and have had 2 recalls already one right at the time of delivery. Now i get another safety recall notice stating P60 possible alternator failure could cause fire or sudden stalling of the vehicle. Then right below that it explains how they have no parts to repair the issue. Really.......How did that become ok as an explanation to customers? After calling... Read more

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