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  • Customers like
    • Chrysler pacifica product2
    • Car before all recalls2
    • What i bought1
  • Customers don't like
    • Corporate customer service10
    • Service7
    • Warranty7

  • 1 day ago
  • Service Centers and Customer Services
  • Houston, Texas
  • 7

I have had problems with my car bought it in November and I've had to keep taking it back told me first it was some flaw issues with the transmission kept bringing it back and forth told me they put a new transmission in same problem took it to Shreveport to Heberts Town and country say they put a transmission in same problem about three weeks later same thing took it back July 27th picked it up... Read more

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Very poor service.l gave the dealership my insurance info and they never call the insurance co. I drove the car 60 miles to my home . The next day i called my insurance co.and they had no idea i bought 2015 jeep .I called dealership with no response!!!! Add comment

Major safety hazard with transmission. Third time at the dealership, after they told me it was fixed, and they still cant figure out what's wrong with it. Add comment

  • Jul 29
  • Transportation and Delivery
  • Brooklyn, New York
  • 3

Took my 2006 jeep commender to Star Chrysler , Queens Newyork on 07-07-15 for Engine light , gear gets in 3rd gear plus dashboard lights off and on . Pick it up on 07-10. Fri sat night went back to same had to wait to bring it back , they said no room , ok took it back on 07-15. They kept it till 07-24. 9days sat it went back the same thing now call to speak to boss or manager said they Call me... Read more

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  • Jul 29
  • Service Centers and Customer Services
  • 6

I'm leasing Grand Cherokee eco diesel 2014. Price a year ago was $44K now the same car after one year has value between $28 - $31K. This car is not safe and my family lost trust to this model and we are not using it. It has so many software issues and I don't think it is fixable. This can be hijacked by hacker this is the frustrating part. My speed was 70 ml/h and was going down by hill. Suddenly... Read more

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  • Jul 28
  • Service Centers and Customer Services
  • Denver, Colorado
  • 2013 Dodge Avenger
  • 5

I bought the cat new and at the 1st service complained of driveline noise. 9 times later car still not fixed and now they flat out refused to fix it. I worked at the dealership and when I mentioned the Lemon Law was strong armed into letting them fix it a few more times... hence saving them the Buy back. Now at 21k miles and 9 times later they refuse to fix it. what a scam of a company they are... Read more

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  • Jul 26
  • Dealers
  • Mahopac, New York
  • 18

These people are running a scam! I received a quote online from This dealership claimed to have the car I wanted at a great price. My family and I drove an hour to get to this dealer. When we presented the printed quote to the woman from this dealership who contacted us she walked us over to a different sales person. When we presented the quote to the sales person he went to the... Read more

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Test drove 2014 ram 1500 hemi for about an hour . The truck left a very weird taste in my mouth . I told the sales people about it they said it was was from all the new exhaust and engine . Not sure why it would be getting into the cab leaving like a plastic or metal taste in my mouth . I really like the truck but I am very concerned about buying the truck . Add comment

Horrible, unprofessional , rude all the way down to the manager!!! The manager had the nerves to call me Because I was unhappy about How many banks they Ran my Name Through. The manager told me that's the salesman job to run my name Through all those banks. Wow!!! Where do you draw the line Add comment

  • Jul 22
  • Auto
  • Rochester, New York
  • 2010 Dodge Grand Caravan
  • 9

I am on yes my 3rd new set of rear calibers in a 4 year old van. Chrysler says it is normal wear and tear. I have owned several cars and never replaced rear calibers . Customer service says I am totally on my own because a dealer did not do the repairs . Well when I called they refused to pay the dealer . I am a widow bought a new van to tote my kids safely . I do not have a thousand a year for... Read more

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